Testimonials

Call Center Careers


"I would like to take a moment to express my thanks for the services you have provided to me and the team at General Electric.  I have been impressed with your ability and resourcefulness in finding qualified candidates for our open positions.  The quality of your candidates and the thorough nature of your work have made the process a pleasure.  Your communication and follow-up have been highly effective in keeping the process toward a successful outcome."

Senior Vice President
General Electric


David, I wanted to pass along my thanks for your assistance in finding a very strong candidate for our Vice President, Business Development at NCO Financial.  I’m excited to have your candidate on our team.  I enjoyed working with you and will certainly call on you and your organization again should I have additional recruiting needs.

Senior VP of Sales
NCO Financial Systems, Inc.

It has been an absolute pleasure working with you to locate our Director of Patient Access.  You made the
research and interview process of locating such a unique and qualified individual painless.  I really appreciate the candidate summaries and follow-through during the interview process.  Your experience and knowledge in the industry has definitely paid off for us.

VP Interactive Marketing
Evanston Northwestern Health Care

Your expertise in the contact center space was quickly demonstrated by your ability to target candidates
who were a perfect fit.  Your style was wonderfully refreshing and certainly made my job easier.  It has been a pleasure working with you to fill these positions, and I look forward to working with you on future placements.

VP, Global HR
People Support, Inc.

I would like to recommend R. L. Bencin & Associates as an exceptional search firm.  Richard helped us to fill a senior level International Call Center Director position for J. P. Morgan Chase.  He provided highly qualified candidates in a very short period of time.  He was very patient and persistent in our ever-changing environment. In addition, he was able to provide us with valuable call center industry knowledge.  I highly recommend Richard for any specialized call center hiring need.  He will give you excellent service and present top-notch candidates to your organization.

Corporate Recruiter
J. P. Morgan Chase

I just wanted to drop you a note recognizing what an exceptional job you did on our behalf.  In this particular search, I contacted three call center executive recruiters including your firm.  Amazingly, you had emailed me the resume of the candidate we ultimately wound up hiring within hours, even before I received the search agreements back from your two competitors!  I have worked with other recruitment firms in the past and I must say that your aggressiveness, vast knowledge of the call center industry, and professionalism have made this search the easiest and quickest (not to mention the most pleasant) one I have ever conducted.

Senior Vice President
The Home Depot


All of these testimonials are available on their letterhead in addition to over 100 others!  Richard L. Bencin & Associates has more positive testimonials than all of the rest of the call center recruiting industry.  Compare.